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Privacy Policy
Terms of Service | Privacy Policy | Security Policy
Document updated February 28, 2018 By using the Services (as defined below) of IOWA, LLC and its affiliates (“Wiredrive”, “we” or “our”), you (“Customer” or “you”) agree to the following terms and conditions (“Terms of Service“).
Modification
We reserve the right to change these Terms of Service at any time. You are encouraged to check our Terms of Service from time to time for updates that could affect you. If you do not agree to these Terms of Service now or in the future, your only option is to stop using the Services; by continuing to use the Services you accept any revised Terms of Service then in effect. If you have any questions, please email us at legal@wiredrive.com.
Customer Use of Services
2.1 — The “Services” are the Wiredrive services we provide to you as described in your current quote or order (“Customer Order Form”), including without limitation our online services for uploading, managing, and presenting rich media files. At the end of each contract term, your Subscription will automatically renew under the exact same conditions outlined in the Customer Order form.
2.2 — We grant you a limited license to access and use the Services during the Term (defined in your current Customer Order Form) via the Internet subject to our Terms of Service.
Customer Contact Information
You will provide us with your legal company name, street address, email address, and name and telephone number, together with your authorized billing contact and administrative liaison. Please update your information promptly by emailing legal@wiredrive.com.
Authorized Users
The Services let you create various categories of users (“Users”), including without limitation, administrators (“Administrative Users”) who have full Services functionality, and other categories that have more restricted access (“Other Users”). You may use and provide access to the Services only for the purposes of your own business, which includes providing access for your clients and collaborators (all of which are deemed “Users” under your account) to your content and projects. You are responsible for the actions of all Users to whom you grant access to the Services.
Customer Data
“Customer Data” means your content, text, and other information that you and your Users may use or upload in connection with the Services.
5.1 — You are responsible for the quality, reliability, and appropriateness of and copyright permissions for Customer Data. We obtain no ownership rights in your Customer Data. As between you and us, Customer Data will remain your property to the full extent provided by law.
5.2 — We will use commercially reasonable security measures designed to secure your data from accidental loss and unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your data for improper purposes. You understand that Internet technologies have the inherent potential for disclosure and that you provide any personal or sensitive information at your own risk.
5.3 — Subject to these Terms of Service, you grant us a non-exclusive license to use, copy, store, transmit, encrypt, decrypt, and display Customer Data only as reasonably necessary to provide and maintain the Services. However, we may aggregate anonymous data regarding use and functioning of our system by you and customers, and such aggregated data will be our property.
Passwords and Access
Your Administrative Users may authorize usernames and passwords for your use of the Services – you are responsible for the security and confidentiality of these usernames and passwords. You agree to notify us immediately of any unauthorized use of any username, password and/or account, or any other known or suspected breach of our security. We may occasionally reset user passwords, with the user’s consent, in order to provide technical support. We will never ask for existing usernames and passwords.
Appropriate Use of Service
7.1 — This agreement does not authorize you to resell any of the Services, although you may charge your clients to access the Services under your account as a ‘pass-through charge,’ so long as their use of the Services is otherwise consistent with these Terms of Service. You cannot use or authorize others to use the Services in any way that competes with us or adversely affects our business. Unless allowed by our Terms of Services, you may not sublicense or resell the Services or supply the Services for the benefit of any other person or company. (If you are interested in being a reseller of the Services, contact Wiredrive at sales@wiredrive.com.)
7.2 — You agree not to use (or allow any of your Users to use) the Services to upload, share or display any material that is illegal, misleading, defamatory, or obscene, infringing of any third party proprietary rights, invasive of personal privacy, or otherwise objectionable (collectively, “Objectionable Matter”). We reserve the right (but will not be obligated) to remove any Customer Data that we believe is Objectionable Matter. We will try to give you at least five (5) business days’ prior notice before such removal, but we may act more quickly if we reasonably believe that more rapid action is appropriate. You and your Users must comply with all applicable laws regarding Customer Data and use of the Services.
7.3 — We reserve the right to suspend or terminate immediately your account and/or any of your User accounts due to violation of these Terms of Service or if use of such accounts are disruptive or cause harm to our computers, systems or infrastructure or to other parties, or are in violation of state or federal laws regarding “spam,” including, without limitation, the CAN-SPAM Act of 2003.
7.4 — You agree not to do (and to prevent your Users from doing) any of the following: (i) engage in any act that we deem to be in conflict with the spirit or intent of the Services, including but not limited to circumventing or manipulating these Terms of Service; (ii) make improper use of our customer support services, including submitting false abuse reports; or (iii) use the Services in connection with anything illegal, or do anything that promotes the violation of any law or regulation; (iv) use automation software, bots, hacks, mods or any unauthorized third-party software designed to modify or interfere with the Services; (v) use the Services in order to design or assist in the design of automation software, bots, hacks, mods or any other unauthorized third-party software designed to modify or interfere with the Services; (vi) without our express written consent, modify or cause to be modified any files that are a part of the Services; (vii) disrupt, overburden, or aid or assist in the disruption or overburdening of any computer or server used to support the Services; (viii) become involved in any type of attack, including without limitation distribution of a virus, denial of service attacks, or other attempts to disrupt the Services or any other person’s use or enjoyment of the Services; or (ix) attempt to gain unauthorized access to the Services, other customer accounts, servers, or networks connected to the Services by any means other than the licensed user interface provided by us, including but not limited to, by circumventing or modifying, attempting to circumvent or modify, or encouraging or assisting any other person to circumvent or modify, any security, technology, device, or software that is part of the Services.
7.5 — You agree not to (or cause any other person or company to) reverse engineer the Services or our software or technology. You agree not to use or access the Services to: (a) build a competitive product or service, (b) make or have made a product using similar ideas, features, functions or graphics of the Services, (c) make derivative works based upon the Service or any Wiredrive content, or (d) copy any features, functions or graphics of the Services or the Wiredrive content. You will not “frame” or “mirror” the Services. You may only use the Services and/or the Wiredrive content as expressly permitted in these Terms of Service.
7.6 — Customer represents and warrants that it has all rights and licenses necessary to upload its content via the Services and to permit Wiredrive to store, process and transmit such content pursuant to these Terms of Service . Customer is solely responsible for any and all content that it uploads or processes through the Services and shall comply with all acceptable use policies or other content guidelines promulgated by Wiredrive from time to time and. Wiredrive shall have no obligation to monitor such content, and the acceptance or processing of any content via the Services shall not be construed as Wiredrive’s approval of any particular content. Wiredrive may, but has no obligation to, remove files (i) containing content that, in our reasonable opinion, are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or which violate, or are become subject to a claim that such content violates, any party’s intellectual property rights or rights of privacy or publicity or (ii) if necessary to protect the rights of Wiredrive or any third party.
Wiredrive’s Ownership
We and our suppliers retain all rights in the Services; these Terms of Service grant no ownership rights in the Services to you or your Users. No license is granted to you except as expressly stated herein. Our business name, logo, and the product names associated with the Services are trademarks of Wiredrive or third parties, and you may not use them without our prior written consent. We and our suppliers reserve all rights to content, trademarks and other intellectual property (other than Customer Content) on the Services.
Privacy
We agree to implement our privacy policies at Privacy Policy. We reserve the right to modify our privacy and security policies from time to time as we deem appropriate.
Service Level Warranty
We promise that that the Services will be running and available for you to use via the Internet (“Internet Available”) at least 99.9% percent of each calendar month of the Term, excluding scheduled maintenance, or technical or connectivity failures of networks not owned or operated by us. For these purposes, unavailability is measured from the time that you submit a technical service request to support@wiredrive.com until the time that the Services become Internet Available. If this standard is not met in any given month (“Downtime Event”), then you will receive, upon your request made within thirty (30) days of the Downtime Event, a credit equal to 100% percent of the following month’s service fee under your Customer Order Form.
Additional Warranties
Each party represents and warrants that it has the legal power and authority to enter into this agreement. You represent and warrant that your billing and other information provided to us is and will be correct and complete.
Indemnification
12.1 — We will defend, indemnify, and hold you (and your officers, directors, employees and agents) harmless from and against all costs, liabilities, losses, and expenses (including reasonable attorneys’ fees) (collectively, “Losses”) arising from any third party claim, suit, action, or proceeding arising from the actual or alleged infringement of any copyright, patent, trademark, or misappropriation of a trade secret by the Services (not including any Customer Data). In case of such a claim, we may, in our discretion, get a license that will protect you against such claim at no cost to you, replace the Services with a non-infringing alternative, or if we think such remedies are impractical, we may terminate the Services without fault. If we terminate the Services, you will receive a pro-rata refund of any prepaid service fees. This Section contains your only remedies for claims alleging infringement by us.
12.2 — You will defend, indemnify, and hold us (and our officers, directors, employees and agents) harmless from and against all Losses arising out of or in connection with any: (A) claim, suit, action, or proceeding by a third party (i) alleging that the Customer Data or other data or information supplied by you or your User(s) has harmed or infringes any third party rights, (ii) arising out of actual or alleged breach of Section 7 (Passwords and Access) or Section 8 (Appropriate Use of the Services) above, or (iii) claims that your content (including its receipt, possession, transmission or processing under this Agreement), or the actions of Customer violate any law or regulation, any privacy rights of a third party, or any acceptable use policies or other content guidelines promulgated by Wiredrive from time to time; or (B) third party subpoena or compulsory legal order or process that seeks Customer Data and/or other information or data relating to you including, without limitation, prompt payment to us of all costs (including attorneys’ fees) we incur as a result. In case of such subpoena or compulsory legal order or process, you also agree to pay us for our staff time in responding to such third party subpoena or compulsory legal order or process at our then-applicable hourly rates.
12.3 — If a claim is subject to indemnification hereunder, the party that is indemnified (“Indemnitee”) will provide the indemnifying party (“Indemnitor”) reasonably prompt notice of the relevant claim. Indemnitor will defend and/or settle, at its own expense, any demand, action, or suit on any claim subject to indemnification under this agreement. Each party will cooperate in good faith with the other to facilitate the defense of any such claim and will tender the defense and settlement of any action or proceeding covered by this Section to the Indemnitor upon request. Claims (excluding those for injunctive relief) may be settled without the consent of the Indemnitee, unless the settlement includes an admission of wrongdoing, fault or liability.
Disclaimers and Limitations
13.1 — THE WARRANTIES EXPRESSLY STATED IN THIS AGREEMENT ARE THE SOLE AND EXCLUSIVE WARRANTIES OFFERED BY US. THERE ARE NO OTHER WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THOSE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. EXCEPT AS STATED IN SECTIONS 10, 11 AND 12 ABOVE, THE SERVICES AND OUR CONTENT ARE PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOU ASSUME ALL RESPONSIBILITY FOR DETERMINING WHETHER THE SERVICES OR THE INFORMATION GENERATED THEREBY IS ACCURATE OR SUFFICIENT FOR YOUR PURPOSES. WE DO NOT WARRANT THAT USE OF THE SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED. WE ARE NOT RESPONSIBLE FOR SOFTWARE INSTALLED OR USED BY YOU OR YOUR USERS OR FOR THE OPERATION OR PERFORMANCE OF THE INTERNET.
13.2 — Except with regard to your payment obligations, with regard to your breach of Section 7, or with regard to either party’s indemnification obligations, in no event will either party’s aggregate liability exceed the fees due for the 12-month period measured by the monthly payment obligation at the time of the event or circumstance giving rise to such claim. Except in regard to your breach of Section 7, neither party will ever be liable for any indirect, special, incidental, or consequential damages of any type or kind (including, without limitation, loss of data, revenue, profits, use or other economic advantage).13.3 — The Services may include gateways, links or other functionality that allows you and your Users to access third party services and material, such as APIs, web applications and plug-ins (collectively “Third Party Services”). We do not supply and are not responsible for any Third Party Services, which may be subject to their own licenses, end-user agreements, privacy and security policies, and/or terms of use. We make no warranty as to Third Party Services.
Confidentiality
14.1 — “Confidential Information” means non-public information, materials, digital content and media, business data, technical data or know-how of a party and/or its affiliates, which is furnished to the other party in written or tangible form in connection with the Services. Oral disclosure will also be deemed Confidential Information if a reasonable person would consider it to be confidential.
14.2 — Neither party will use the other party’s Confidential Information except as reasonably required in connection with the Services. Each party will protect the other’s Confidential Information by at least the same means used to protect its own Confidential Information. Each party agrees not to disclose the other party’s Confidential Information to anyone other than its employees or subcontractors who are bound by confidentiality obligations and who need to know the same to perform such party’s obligations hereunder. This Section will survive for two years after you stop using the Services for any reason.
14.3 — Except as otherwise agreed in writing or stated herein, at the end of the Term, each party will, upon the request of the disclosing party, either: (a) return to the disclosing party all of its Confidential Information and copies thereof in the receiving party’s possession or control; or (b) destroy all Confidential Information and all copies thereof in the receiving party’s possession or control, provided that we will not be required to purge all copies from backup storage media that is stored in reasonably secure locations. The receiving party will then, at the request of the disclosing party, certify in writing its compliance with this Section.
14.4 — If either party believes that it is compelled by law or court order to disclose any Confidential Information of the other party, such party will give prompt notice to the disclosing party, if legally permissible, to enable the disclosing party to challenge such demand.
Fees: Overdue & Non-Payment
15.1 — Unless otherwise agreed in writing, you agree to pay all fees as described in your Customer Order Form.
15.2 — In addition to other remedies, we reserve the right to suspend and/or terminate your access to the Services and/or terminate your account upon five (5) business days’ notice if your account becomes delinquent (falls into arrears for more than 30 days).
15.3 — Delinquent invoices are subject to interest of 1.5% per month on any outstanding balance, or the maximum permitted by law, whichever is less, plus all expenses of collection, including reasonable attorneys’ fees and court costs. You will be charged all applicable fees, including fees for all Users then authorized, during any period of suspension. You understand that if your account is suspended, you may have limited or no access to Customer Data stored in our platform.
15.4 Taxes and Fees: Customer shall be responsible for any applicable federal, state or local use, excise, sales or other taxes, fees, assessments, including without limitation universal service assessments or similar amounts in connection with any service furnished to Customer. Customer shall pay all taxes directly to the taxing authority unless the taxing authority requires that Wiredrive collect and remit payment, in which event Wiredrive may charge Customer’s credit card for such amounts and remit them to the authority. If applicable, Wiredrive will exempt Customer in accordance with law, effective on the date Wiredrive receives a valid exemption certificate from Customer.
Termination
16.1 — Either party can, at its option, suspend or terminate this agreement for Service upon at least five (5) business days’ written notice if the other party materially breaches these Terms of Service or the Customer Order Form, unless the breach is cured within such five (5) business day period (if curable). You can also terminate this agreement if the Services are unavailable for more than three (3) consecutive business days, unless such unavailability is due to an act of God outside our control. In addition, either party may choose not to allow this agreement to automatically renew after the initial term (described in your Customer Order Form) by providing the other party written notice at least five (5) business days prior to the end of the then effective period.
16.2 — If you wish to terminate your Services prior to the end of the then effective term, you agree to pay us an early termination fee, billable as of the termination date. This early termination fee is calculated by accelerating the remaining months of your Customer Order Form multiplied by the applicable minimum fees under your Customer Order Form plus any other outstanding fees or amounts due. You agree that this amount is fair and reasonable compensation to us for early termination.
16.3 — The following provisions will survive termination: Customer’s accrued financial obligations, and the following Sections: 5 (Customer Data), 7 (Appropriate Use), 8 (Wiredrive’s Ownership), 12 (Indemnification), 13 (Disclaimers and Limitations), 14 (Confidentiality), 15 (Fees: Overdue & Non-Payment), 16.3 (Survival), 17 (Notice), 21 (Non-Solicitation) and 24 (Miscellaneous).
16.4 — You understand and agree that we have no obligation to retain any Customer Data that remains in our possession or control after termination; you may access the Service and copy any Customer Data as needed only before termination or expiration.
Notice
We may give notice by email or by letter sent by first class mail or by courier service to your address on record in your account. Such notice will be deemed to have been given 36 hours after mailing (if sent by first class mail) or sending by courier or 12 hours after sending (if sent by email), or, if earlier, when received. You may give notice to us by email to support@wiredrive.com, which shall be effective upon receipt.
Assignment
This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Wiredrive without restriction.
Public Relations
We may issue press releases or public statements regarding our Services for you. We may list you (including use of your branding) as a customer on our Site and in publicity materials. You will have the right to ask us to remove or redact (if possible) any publicity which you find reasonably objectionable that includes your name.
Non Solicitation
During the Term and for a period of one year thereafter, you will not, and will not cause any other person or company, to directly or indirectly solicit for employment or for performance of any services any person employed by us or hire or engage for any services any person employed by us.
Digital Millennium Copyright Act Notice
We do not knowingly publish or allow others to publish copyrighted material on our Site without permission. If you believe that any material published on our Site has been used in a way that constitutes copyright infringement and if you are authorized to act on behalf of the owner of the copyright that is allegedly infringed, please notify our copyright agent of any alleged infringement. Your notice to us must be in writing and contain the following:a description of the infringing material;
-a description of the copyrighted work(s) that you believe has been infringed;
-the name of the owner of the copyright;
-your name;
-your address, telephone number and/or email address;
-a statement that you have a good faith belief that the allegedly infringing use was not authorized by the owner, an agent for the owner, or by law,
-a statement that all of the information you have provided is true, and
-a statement, made under penalty of perjury, that you are the owner of the copyright or are authorized to act on behalf of the owner
Your statement must be sent to us by U.S. mail, fax, or e-mail, addressed to:
Wiredrive
Attn: DMCA Copyright Agent
5340 Alla Road
Suite 109
Los Angeles, CA 90066
E-mail: support@wiredrive.com
Updates
We reserve the right (but not the obligation) to upgrade, update, improve or modify the Services at any time for any reason, including (without limitation) to fix a software “bug” affecting the Services (collectively, “Upgrades”). After an Upgrade is released, we shall have no obligation to provide you access to any previous version of the Services.
Feedback
You understand and agree that any written or oral feedback you may give us regarding the Services (e.g., suggestions, ideas, testimonials, criticisms, etc.) will be ours to communicate and/or act on in any way we deem appropriate, and that you will not be entitled to any compensation or credit for our use of such feedback. We will solely own any and all rights with respect to feedback we receive from you and others users of the Services.
Miscellaneous
24.1 — This agreement will be interpreted fairly in accordance with its terms, without any strict construction in favor of or against either party and in accordance with the laws of the State of California and applicable US federal law. The state and federal courts located in the county of Los Angeles, California USA will have exclusive jurisdiction and venue over any dispute or controversy arising from or relating to this agreement or its subject matter.
24.2 — If any provision of this agreement is held by a court of competent jurisdiction to be invalid or unenforceable, then the terms hereof will be deemed automatically amended to the minimum extent necessary to comply with applicable law or regulation.
24.3 — No joint venture, partnership, employment, or agency relationship exists between you and Wiredrive as a result of this agreement or use of the Services.
24.4 — Our failure to enforce any right or provision in this agreement will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.
24.5 — If the performance of this agreement by either party is prevented, hindered, delayed or otherwise made impracticable by reason of any flood, riot, fire, judicial or governmental action, labor disputes, act of God or any other causes beyond the control of such party, that party will be excused from such to the extent that it is prevented, hindered or delayed by such causes.
24.6 — This agreement, together with any attachment(s), comprises the entire agreement between us and supersedes all prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between the parties regarding the subject matter hereof. No amendment to or modification of this agreement will be binding unless in writing and signed by an authorized representative of each party.
Wiredrive is registered trademark of IOWA, LLC, 5340 Alla Road, Suite 109, Los Angeles, California 90066. All Rights Reserved.
Last updated: July 29, 2025
This Privacy Notice for EditShare EMEA (x-edit)
- Visit our website
at https://www.wiredrive.com or any website of ours that links to this Privacy Notice - Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at privacy@editshare.com .
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We do not process any sensitive personal information, such as racial or ethnic origin, sexual orientation, religious beliefs, or health data, as defined by applicable privacy laws.
However, we may collect basic personal information such as your name, email address, phone number, company name, and job title — typically through contact forms, support chats, and newsletter signups.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties.
How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights? The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
names phone numbers email addresses passwords usernames company name
Sensitive Information. We do not process sensitive information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).
- Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
- Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
Google API
Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We process the personal information for the following purposes listed below. We may also process your information for other purposes only with your prior explicit consent.We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:- Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
- Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
- Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating with next of kin
- If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
- If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
- If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary purposes
- If the information is publicly available and is specified by the regulations
- We may disclose de-identified information for approved research or statistics projects, subject to ethics oversight and confidentiality commitments
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.
Vendors, Consultants, and Other Third-Party Service Providers.
We may share your data with third-party vendors, service providers, contractors, or agents (“third parties“) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.
The categories of third parties we may share personal information with are as follows:
Data Analytics Services Performance Monitoring Tools Website Hosting Service Providers
We also may need to share your personal information in the following situations:
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Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites. To the extent these online tracking technologies are deemed to be a “sale”/”sharing” (which includes targeted advertising, as defined under the applicable laws) under applicable US state laws, you can opt out of these online tracking technologies by submitting a request as described below under section “DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?“
Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
Google Analytics
We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features that we may use include:
To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.
6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in the
If you are a resident in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this Privacy Notice and applicable law.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
9. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age or the equivalent age as specified by law in your jurisdiction.
We do not knowingly collect, solicit data from, or market to children under 18 years of age or the equivalent age as specified by law in your jurisdiction, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or the equivalent age as specified by law in your jurisdiction or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age or the equivalent age as specified by law in your jurisdiction has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18 or the equivalent age as specified by law in your jurisdiction, please contact us at
10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. If a decision that produces legal or similarly significant effects is made solely by automated means, we will inform you, explain the main factors, and offer a simple way to request human review. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.
If you have questions or comments about your privacy rights, you may email us at privacy@editshare.com .
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.
California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.Categories of Personal Information We Collect
The table below shows the categories of personal information we have collected in the past twelve (12) months. The table includes illustrative examples of each category and does not reflect the personal information we collect from you.| Category | Examples | Collected |
|---|---|---|
A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name |
B. Personal information as defined in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information |
Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data | ||
Transaction information, purchase history, financial details, and payment information | ||
Fingerprints and voiceprints | ||
Browsing history, search history, online | ||
Device location | ||
Images and audio, video or call recordings created in connection with our business activities | ||
Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us | ||
Student records and directory information | ||
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics | ||
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
- Category A –
As long as the user has an account with us - Category B –
As long as the user has an account with us - Category G –
As long as the user has an account with us - Category I –
As long as the user has an account with us
How We Use and Share Personal Information
We collect and share your personal information through:
- Targeting cookies/Marketing cookies
- Social media cookies
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider.
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal information.
We have not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We have disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:
The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?”
privacy@editshare.com , by calling toll-free at +1 (800) 433 0097 , or by referring to the contact details at the bottom of this document.
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:- Right to know whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)
- Right to access the categories of personal data being processed (as permitted by applicable law, including the privacy law in Minnesota)
- Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in California, Delaware, and Maryland)
- Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in Minnesota and Oregon)
- Right to review, understand, question, and correct how personal data has been profiled (as permitted by applicable law, including the privacy law in Minnesota)
- Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including the privacy law in California)
- Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including the privacy law in Florida)
How to Exercise Your Rights
To exercise these rights, you can email us atUnder certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.
If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at
California “Shine The Light” Law
13. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Revised” date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at
If you are a resident in the United Kingdom, we are the “data controller” of your personal information. We have appointed
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or state of residence in the US, you may
3rd Party Penetration Testing
Wiredrive uses a top tier web security company to complete manual penetration testing of the entire Wiredrive application, starting in October 2013. The same company also tests when new features are released that could potentially cause security related regressions. They also run continuous automated tests of the entire application. Quarterly reports are available to customers upon request. In addition, several Wiredrive clients have run their own 3rd party tests as part of their evaluation process.
Static Code Scans
As part of the SDLC (Software Development Life Cycle), Wiredrive runs a static code scan daily. This help identify potential vulnerabilities long before the code is pushed to the production environment. Please see the case study published with our vendor Checkmarx.
Hosting and Cloud Providers
The Wiredrive application is runs in multiple SOC2 compliant data centers including AWS.
Password Encryption
All passwords are encrypted and stored in the database using modern cryptography according to OWASP best practices.
Supported SSL Encryption Level
Top priority is given to modern encryption implementations of AES 256 and 128-bit ciphers. Fallback is provided for situations where a browser supporting the latest features is unavailable. We have full coverage for Forward Secrecy on browsers which support it.
