Welcome to Customer Care, the most up-to-date resource for getting help using your Wiredrive system and learning about feature updates. Bookmark this page and come back often for in-depth Wiredrive instruction, digital workflow tips, and system announcements.
System updates
Learn about new Wiredrive features and functions.
 |
Guide to Media RSSMedia RSS (mRSS) is a standard web format that enables you to connect Wiredrive to your website. Building your website on Wiredrive mRSS gives you the power to administrate website media and credits by updating presentations in Wiredrive. |
Getting Started
Build your foundational Wiredrive knowledge, including video encoding, setting up your system, and how to get started by user role.
 |
Video encoding guidePreparing your assets for streaming over the Internet is one of your first tasks. Learn how to compress your videos for optimum playback in Wiredrive. |
 |
Getting started guidesOur guides teach you how to use Wiredrive based on user roles. |
|
User manualThe user manual contains complete step-by-step instructions for using Wiredrive. |
 |
New client checklistComplete the system setup form if you have just signed on but haven’t set up your system yet. This gives us the information we need to get you up and running. |
Latest tips
Get your Wiredrive questions answered in our knowledge base. Learn about new digital workflows and technologies related to Wiredrive.
 |
|